Overview
During the border crisis, ORR needed case information to move reliably between the systems that support refugee resettlement and the care of children in its custody. Iron Brick architects directed API-led MuleSoft integration, DevOps automation, and team enablement so data moved through governed, reusable APIs instead of manual hand-offs.
The challenge
- Case volumes rose sharply, and information about the people in ORR's care had to stay accurate across several systems.
- Point-to-point connections and manual steps were slow to change and hard to support at that scale.
- The program needed integrations that could be built quickly, tested automatically, and maintained by agency teams.
| Customer | HHS ACF, Office of Refugee Resettlement |
|---|---|
| Context | Rising case volumes during the border crisis |
| Platform | MuleSoft Anypoint Platform and Salesforce |
| Our role | Integration architecture and delivery leadership |
The Solution
API-led architecture
System, process, and experience APIs separated access to each system from program logic, so integrations could change without rework everywhere.
Reusable APIs
Shared APIs for common case data replaced one-off connections and reduced duplicate effort.
DevOps automation
Automated build, test, and deployment pipelines shortened the path from change to production.
Center for Enablement
Standards, templates, and design reviews so new integrations followed one pattern.
Team onboarding
Structured onboarding brought new developers to productivity quickly as the program grew.
Results
Governed data flow
Case data moved through managed, monitored APIs rather than manual hand-offs.
Faster, safer change
Automated pipelines made releases repeatable and auditable.
Reuse over rebuild
Shared APIs and a C4E kept new work consistent and reduced duplication.
Sustainable for the agency
Standards and onboarding left agency teams able to extend the platform.
Engagements delivered by Iron Brick architects, directly and as part of prime contractor and platform partner teams. Agency names identify the customer and do not imply endorsement.
Facing a similar challenge?
We can walk through how this approach would apply to your systems.